Cancelling
Cancel any time in Settings. Your plan stays active to the end of the month you paid for, then stops, and you are not charged again. Your projects and history stay unless you ask us to delete them.
Refunds
Paid plans are billed in advance, a month at a time. We do not refund part of a month after you cancel, unless the law requires it. A charge made in error, such as a duplicate charge, is refunded in full. Nothing here limits your rights under the Consumer Protection Act or the consumer law where you live.
How to ask for a refund
Paddle, our merchant of record, handles refunds under its Refund Policy. Use the support or refund link in your receipt, or visit Paddle.net and choose Request refund. You can also email [email protected] and we will help you find the transaction.
Free checks
The free check costs nothing, so there is nothing to refund.
Contact
[email protected]. See also the terms of service and the privacy policy.